Social Media http://nrn.com/taxonomy/term/44170/more en The challenge of social media ROI http://nrn.com/social-media/challenge-social-media-roi <div class="node-body article-body">Restaurants wrestle with expanding customer engagement and measuring results</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/challenge-social-media-roi" target="_blank">read more</a></p> http://nrn.com/social-media/challenge-social-media-roi#comments Social Media Technology Wed, 04 May 2016 16:00:00 +0000 165091 at http://nrn.com <p>Dunkin&#39; Donuts tapped Boston Red Sox designated hitter David &quot;Big Papi&quot; Ortiz to star in a YouTube exclusive.</p> Dunkin' Donuts YouTube/Screencap Dealing with customer complaints in a digital world http://nrn.com/social-media/dealing-customer-complaints-digital-world <div class="field-deck"> “Hug Your Haters” author Jay Baer offers tips for handling complaints from restaurant patrons </div> <div class="node-body article-body">“Hug Your Haters” author Jay Baer offers tips for handling complaints from restaurant patrons </div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/dealing-customer-complaints-digital-world" target="_blank">read more</a></p> http://nrn.com/social-media/dealing-customer-complaints-digital-world#comments Consumer Trends Social Media Latest Headlines Mon, 02 May 2016 18:56:00 +0000 164891 at http://nrn.com Thinkstock Which restaurant chains score high on social media? http://nrn.com/social-media/which-restaurant-chains-score-high-social-media <div class="field-deck"> Data company Engagement Brands ranks quick-service and casual-dining brands </div> <div class="node-body article-body">Data company Engagement Brands ranks quick-service and casual-dining brands</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/which-restaurant-chains-score-high-social-media" target="_blank">read more</a></p> http://nrn.com/social-media/which-restaurant-chains-score-high-social-media#comments Casual Dining Social Media Latest Headlines Dessert Trends Quick Service Registration Mon, 25 Apr 2016 19:01:00 +0000 164191 at http://nrn.com Justin Sullivan/Getty Images Sonic offers a square deal on Instagram http://nrn.com/blog/sonic-offers-square-deal-instagram <div class="node-body blog-body">Blog: Drive-In operator to offer Instagram-tailored #SquareShakes in Coachella promotion</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/reporters-notebook">Reporter&#039;s Notebook</a></li> </ul></div><p><a href="http://nrn.com/blog/sonic-offers-square-deal-instagram" target="_blank">read more</a></p> http://nrn.com/blog/sonic-offers-square-deal-instagram#comments Social Media Sonic Drive-In Reporter&#039;s Notebook Tue, 05 Apr 2016 20:40:00 +0000 162591 at http://nrn.com NRN named Neal Award finalist for best use of social media http://nrn.com/social-media/nrn-named-neal-award-finalist-best-use-social-media <div class="node-body article-body">Nation’s Restaurant News has been named a finalist for the 2016 Jesse H. Neal Award for the best use of social media among all B-to-B media brands</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/nrn-named-neal-award-finalist-best-use-social-media" target="_blank">read more</a></p> http://nrn.com/social-media/nrn-named-neal-award-finalist-best-use-social-media#comments Social Media Latest Headlines Thu, 11 Feb 2016 16:06:00 +0000 157881 at http://nrn.com Experts: Red Lobster missed social media goldmine with Beyoncé mention http://nrn.com/social-media/experts-red-lobster-missed-social-media-goldmine-beyonc-mention <div class="field-deck"> Tweets and traffic went up, but social relevancy didn’t </div> <div class="node-body article-body">Tweets and traffic went up, but social relevancy didn’t</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/experts-red-lobster-missed-social-media-goldmine-beyonc-mention" target="_blank">read more</a></p> http://nrn.com/social-media/experts-red-lobster-missed-social-media-goldmine-beyonc-mention#comments Casual Dining Social Media Latest Headlines Red Lobster Wed, 10 Feb 2016 22:02:00 +0000 157821 at http://nrn.com Justin Sullivan/Getty Images Taco Bell to save original restaurant from wrecking ball http://nrn.com/operations/taco-bell-save-original-restaurant-wrecking-ball <div class="field-deck"> Restaurant Numero Uno will be trucked to chain headquarters </div> <div class="node-body article-body">Restaurant Numero Uno will be trucked to chain headquarters</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/operations/taco-bell-save-original-restaurant-wrecking-ball" target="_blank">read more</a></p> http://nrn.com/operations/taco-bell-save-original-restaurant-wrecking-ball#comments Social Media Latest Headlines Operations Quick Service Taco Bell Thu, 19 Nov 2015 16:47:00 +0000 149741 at http://nrn.com <p>Taco Bell is saving its original restaurant from demolition by lifting it from its foundation in Downey, Calif. and moving it 45 miles across Southern California to Irvine, where the chain is based.</p> Photo: Taco Bell Beyond marketing: Twitter for restaurants http://nrn.com/social-media/beyond-marketing-twitter-restaurants <div class="node-body article-body">Companies using platform to provide personalized customer service</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/beyond-marketing-twitter-restaurants" target="_blank">read more</a></p> http://nrn.com/social-media/beyond-marketing-twitter-restaurants#comments Social Media Latest Headlines Tue, 10 Nov 2015 14:21:00 +0000 148981 at http://nrn.com Beyond marketing: Instagram for restaurants http://nrn.com/social-media/beyond-marketing-instagram-restaurants <div class="node-body article-body">The photo platform, which skews slightly younger in its audience, can provide a good place to polish a brand’s image as a place to work</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/beyond-marketing-instagram-restaurants" target="_blank">read more</a></p> http://nrn.com/social-media/beyond-marketing-instagram-restaurants#comments Social Media Mon, 09 Nov 2015 15:00:00 +0000 148331 at http://nrn.com Thinkstock Beyond marketing: Facebook for restaurants http://nrn.com/social-media/beyond-marketing-facebook-restaurants <div class="field-deck"> Restaurant brands use platforms to enhance customer service, recruiting and mobile search </div> <div class="node-body article-body">Restaurant brands use platforms to enhance customer service, recruiting and mobile search</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/social-media/beyond-marketing-facebook-restaurants" target="_blank">read more</a></p> http://nrn.com/social-media/beyond-marketing-facebook-restaurants#comments Advertising Social Media Latest Headlines Registration Fri, 06 Nov 2015 17:00:00 +0000 148561 at http://nrn.com Justin Sullivan / Getty Images