Education

Reinventing Tea - The Future of the Beverage and The Opportunities It Affords You

Thu, 20 Jun 2013 18:00:00 +0000

Webinar Details

Date & Time: Thursday, June 20, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Moderator: Alan Liddle, Managing Editor, Nation's Restaurant News

Panelists:

Charles Ballard, Vice President Strategic Operations, Which Wich Franchise
Stan Frankenthaler, Vice President Global Product Innovation & Culinary, Dunkin' Brands Inc.
Joe Jacober, President, China Mist Tea Company
Stephen MacManus, Vice President & COO, Mama Fu's Asian House

What product enjoys a reputation for: healthful qualities; the ability to reduce tap water requests; the power to backfill behind declining carbonated beverage orders; and addressing the growing thirst among diners for new flavor experiences at the table and in the bar? "Tea" is the answer off the lips of a growing number of foodservice operators who are brewing up new uses for this ancient restorative to enhance sales, profits and the reputation of their brand.

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Guest Experience 2.0: How to Harness the Power of Mobile in Your Restaurant

Wed, 19 Jun 2013 18:00:00 +0000

Webinar Details

Date & Time: Wednesday, June 19, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Jeff Loeb, Director IT, Famous Dave's of America
Michael Bonadies, President, Bonadies Hospitality
Warner Siebert, Co-Founder & CEO, BuzzTable

Join us to learn how you can use real-time mobile communication to streamline FOH operations, increase table turns, and enhance the guest experience. It's much easier than you think.

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Building restaurant traffic and consumer loyalty with multicultural branding

Wed, 01 May 2013 18:00:00 +0000

Webinar Details

Date & Time: Wednesday, May 1, 2013 - 14:00 - 15:00

Event Type: On-Demand Webinar

Cost: Complimentary

Speakers:

Shawne Howell, Owner & Sr Consultant, Marketing Strategies
Vivian Chen, Director Multi-Cultural Marketing, McDonald's Corp

In this competitive and unstable economy, finding new ways to garner guest traffic is a key ingredient to survival, and ultimately success, for restaurant managers, owners and executives.

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Specialtea Drinks: Brew Up New Ideas to Increase Your Beverage Sales

Thu, 18 Apr 2013 18:00:00 +0000

Webinar Details

Date & Time: Thursday, April 18, 2013 - 14:00 - 15:00

Event Type: On-Demand Webinar

Cost: Complimentary

Speakers:

Moderator: Alan Liddle, Managing Editor, Nation's Restaurant News

Panelists:

Jen Rosman, Category Manager Tea, Unilever Food Solutions North America
Michael Kiriazis, Vice President Marketing, Shari's Management Corp
Chef Rudy Smith, Corporate Chef, Unilever Food Solutions North America
David Groll, Corporate Executive Chef/Director Culinary Development, McAlister's Corporation

Are you are looking for low risk, high reward ways to boost your sales and profits and improve the guest experience? Then join the tea party, and expand your beverage menu with specialtea drinks. Research shows that 74% of restaurant menus offer iced tea, making it a strong and familiar beverage platform on which to develop new products and marketing initiatives. Join us for “Specialtea Drinks: Brew Up New Ideas to Increase Your Beverage Sales” .

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Limited-Time Offers Your Customers LTO (Love To Order)

Wed, 17 Apr 2013 18:00:00 +0000

Webinar Details

Date & Time: Wednesday, April 17, 2013 - 14:00 - 15:00

Event Type: On-Demand Webinar

Cost: Complimentary

Speakers:

Moderator: Alan Liddle, Managing Editor, Nation's Restaurant News

Panelists:

Keith Brunell, Sr Director Culinary, Maggiano's Little Italy
Rick Hendrie, Sr Vice President Marketing, Uno Chicago
Renae Scott, Vice President Branding & Marketing, Togo's Sandwiches
Bob Karisny, Vice President Menu Innovation, Taco John's
Lorin Forester, National Account Manager, Simplot Foods

There is nothing "limiting" about today's limited-time offers, which can drive increased guest frequency while giving operators the opportunity to size up consumer response to possible new permanent menu additions. With the increasing customer demand for variety and speciality ingredients, limited-time offers are a critical component of thoughtful marketing and menu-development strategies.

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A Menu of Good Intentions: How Consumer Awareness and Attitudes Toward Key Ingredients Translate into Action When Dining Out

Wed, 27 Mar 2013 18:50:56 +0000

A study conducted by NPD Group indicates half of consumers have consciously tried to minimize or eliminate their use of a food, beverage or food ingredient when dining out at casual/family restaurants in the past six months

Industry Experts Tell All: Why Your Current Social Strategy Isn't Enough

Wed, 20 Mar 2013 18:00:00 +0000

Webinar Details

Date & Time: Wednesday, March 20, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Molly Catalano, Director Communications & PR, Five Guys

Bob Gannon, VP Marketing Strategy & Insights, Ruby Tuesday

Kristin Muhlner, CEO, newBrandAnalytics

Melissa Scully, VP Operations, Garces Restaurant Group

Restaurants of any size can take their customer engagement to the next level with the right intelligence. Join experts from Five Guys, Ruby Tuesday, Garces Restaurant Group and newBrandAnalytics for an insider’s look at how you can transform your customers’ social media feedback into a competitive advantage that helps you win – and keep – market share.

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Affordable Care Act: Key Insights from Industry Leaders

Wed, 06 Mar 2013 19:00:00 +0000

Webinar Details

Date & Time: Wednesday, March 6, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Moderator:

Alan Liddle, Managing Editor, Nation's Restaurant News

Speaker:

Neil Trautwein, Vice President Employee Benefits, Policy Counsel, National Retail Federation

Mike Kahley, Sr Vice President, Lockton Dunning Benefits, Lockton Companies LLC

Belinda Sharp, Vice President Human Resources, Ruby Tuesday Inc.

Don Fox, CEO, Firehouse Subs

Liz Moughan, Director Retail & Hospitality Marketing, Kronos

Major employer provisions in the federal Patient Protection & Affordable Care Act, or PPACA, become mandatory in 2014. Are you ready?

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Is Your Mobile App Making You More Money?

Thu, 21 Feb 2013 19:00:00 +0000

Webinar Details

Date & Time: Thursday, February 21, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Moderator:

Chris Keating, Restaurant Group Associate Publisher, Penton Media

Speaker:

Michael J. Hagan, Chief Operating Officer, LevelUp

Kyle Francis, Director Experiential Marketing, sweetgreen

2013 - The Year of Mobile Payments
Get on board with proven mobile solutions that eliminate processing fees and increase customer loyalty

Join us for this complimentary webinar on What's Hot in Mobile Payment Solutions. Find out how to benefit from implementing a mobile payment solution that is easy and convenient for your customers to use and requires 0% processing and hardware fees for your company.

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The Business Case for Engaging Gay and Lesbian Employees and Guests

Wed, 20 Feb 2013 19:00:00 +0000

Webinar Details

Date & Time: Wednesday, February 20, 2013 - 14:00 - 15:00

Event Type: Live Webinar

Cost: Complimentary

Speakers:

Lou Kaucic, CEO & Founder, Coaches Collective Intl. (CCI) & former Chief People Officer, Applebee's International

Jennifer Brown, President, Jennifer Brown Consulting

The Business Case for Engaging LGBT Employees and Guests
It's About Dollars and Cents

The cultural profile and attitudes of the American marketplace is changing. Competition for top talent and loyal customers is fierce and multicultural markets are more important than ever before. Businesses must follow changing trends and become culturally relevant if they want to be successful.

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