AMEXFSVoice http://nrn.com/taxonomy/term/47211/more en Meal Solutions Evolution http://nrn.com/amexfsvoice/meal-solutions-evolution <div class="node-body article-body">Why consumers embrace retail prepared foods—and what retailers could improve.</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/meal-solutions-evolution" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/meal-solutions-evolution#comments Finance American Express Operations AMEXFSVoice Sponsored Content Mon, 08 Dec 2014 15:45:00 +0000 120881 at http://nrn.com A Look at Local Sourcing http://nrn.com/amexfsvoice/look-local-sourcing <div class="node-body article-body">‘Local’ is hot, but diners have many definitions and reasons for caring</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/look-local-sourcing" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/look-local-sourcing#comments Finance American Express Operations AMEXFSVoice Sponsored Content Tue, 02 Dec 2014 15:45:00 +0000 120891 at http://nrn.com Noise in Restaurants – The Disconnect with Customers http://nrn.com/amexfsvoice/noise-restaurants-disconnect-customers <div class="node-body article-body">Noise is now the #1 complaint of Zagat diners, yet restaurants are getting noisier. Why? </div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/noise-restaurants-disconnect-customers" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/noise-restaurants-disconnect-customers#comments Finance American Express Operations AMEXFSVoice Sponsored Content Mon, 17 Nov 2014 15:45:00 +0000 119921 at http://nrn.com The New Sounds of Music in Restaurants http://nrn.com/amexfsvoice/new-sounds-music-restaurants <div class="node-body article-body">Digitization has been a game changer for how restaurants access and manage music.</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/new-sounds-music-restaurants" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/new-sounds-music-restaurants#comments Finance American Express Operations AMEXFSVoice Sponsored Content Mon, 17 Nov 2014 15:45:00 +0000 119931 at http://nrn.com Special Meals: Prix-Fixe and Tasting Menus http://nrn.com/amexfsvoice/special-meals-prix-fixe-and-tasting-menus <div class="node-body article-body">Diners say chef selections and multiple courses offer value and excitement.</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/special-meals-prix-fixe-and-tasting-menus" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/special-meals-prix-fixe-and-tasting-menus#comments Finance American Express Operations AMEXFSVoice Sponsored Content Wed, 22 Oct 2014 14:45:00 +0000 117931 at http://nrn.com How Consumers Dine: When and Why http://nrn.com/amexfsvoice/how-consumers-dine-when-and-why <div class="node-body article-body">Aligning dayparts and weekparts with your customers’ emotions and needstates.</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/how-consumers-dine-when-and-why" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/how-consumers-dine-when-and-why#comments Finance American Express Operations AMEXFSVoice Sponsored Content Mon, 20 Oct 2014 14:45:00 +0000 117921 at http://nrn.com The Evolution of Customer Loyalty http://nrn.com/amexfsvoice/evolution-customer-loyalty <div class="node-body article-body">How Tom Colicchio, Mitzi Gaskins, Sean Brock, Stephanie Izard create loyal customers. </div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/evolution-customer-loyalty" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/evolution-customer-loyalty#comments Finance American Express Operations AMEXFSVoice Sponsored Content Fri, 19 Sep 2014 14:45:00 +0000 116231 at http://nrn.com Meet the Masters: 25 Years of Excellence http://nrn.com/amexfsvoice/meet-masters-25-years-excellence <div class="node-body article-body">Michael Chiarello, Barbara Lynch, Danny Meyer and Jonathan Waxman on lessons learned. </div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/meet-masters-25-years-excellence" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/meet-masters-25-years-excellence#comments Finance American Express Operations AMEXFSVoice Sponsored Content Tue, 16 Sep 2014 14:45:00 +0000 116071 at http://nrn.com Diner Loyalty in the Digital Age http://nrn.com/amexfsvoice/diner-loyalty-digital-age <div class="node-body article-body">Loyalty programs exploded with the rise of apps—but do they build loyalty? And what’s the downside?</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/diner-loyalty-digital-age" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/diner-loyalty-digital-age#comments Finance American Express Operations AMEXFSVoice Sponsored Content Wed, 20 Aug 2014 14:45:00 +0000 114351 at http://nrn.com The Tipping Point: How Gratuities Are Changing http://nrn.com/amexfsvoice/tipping-point-how-gratuities-are-changing <div class="node-body article-body">FSR and LSR service models are evolving; lines are blurring. How is this affecting customers’ tips?</div> <div class="og_rss_groups"></div><p><a href="http://nrn.com/amexfsvoice/tipping-point-how-gratuities-are-changing" target="_blank">read more</a></p> http://nrn.com/amexfsvoice/tipping-point-how-gratuities-are-changing#comments Finance American Express Operations AMEXFSVoice Sponsored Content Mon, 18 Aug 2014 14:45:00 +0000 114081 at http://nrn.com