(Continued from page 1) • Increased interaction with guests through their smartphones and other personal devices will mean enhanced customer relationship management and business intelligence capabilities, observers said. • Digital wallets or other alternative payment schemes will be used in restaurants, said Joe Tenczar, senior vice president of information technology and chief information officer for Hard Rock International in Orlando, Fla. In addition, improved mobile device ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?
Contact: Desiree Torres Desiree.Torres@penton.com