Content about American Customer Satisfaction

June 15, 2010
McDonald's sees drop in customer satisfaction
Customer satisfaction scores dipped for McDonald's, and restaurants in general, while gains were made at Papa John's, KFC and Burger King.
May 18, 2009
Study finds economy-driven strategies boost guest satisfaction
ANN ARBOR Mich. Improvements in guests’ perceptions of service and value at some of the...
May 20, 2007
Study: Mixed results in customer satisfaction
Customer satisfaction with the average quick-service meal failed to grow in the past year, and...
© 2012 Copyright © 2010 Penton Media, Inc.