Content about American Customer Satisfaction Index

June 21, 2011
Restaurant customer satisfaction report card
Olive Garden, Red Lobster, Pizza Hut top new American Customer Satisfaction Index
June 15, 2010
McDonald's sees drop in customer satisfaction
Customer satisfaction scores dipped for McDonald's, and restaurants in general, while gains were made at Papa John's, KFC and Burger King.
May 18, 2009
Study finds economy-driven strategies boost guest satisfaction
ANN ARBOR Mich. Improvements in guests’ perceptions of service and value at some of the...
May 20, 2008
Study: Satisfaction up in fast food, down in casual
ANN ARBOR Mich. The consumer satisfaction gap between quick service and full service narrowed as...
May 20, 2007
Study: Mixed results in customer satisfaction
Customer satisfaction with the average quick-service meal failed to grow in the past year, and...
May 14, 2007
QSR customers no happier than they were, study finds
ANN ARBOR Mich. Quick-service chains failed to boost customers' satisfaction with the sector during the...
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