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April 30, 2012
Jim Sullivan's People, Performance & Profits column for April 30, 2012.
April 2, 2012
Industry users share tips on using the site to build engagement
April 2, 2012
Chains tap traditional and modern marketing tactics to reach customers.
October 30, 2011

Ramon De Leon started with Domino’s Pizza in Chicago in 1986 as a delivery driver, but has since become widely known for his social media prowess.

De Leon is the marketing mind behind a six-unit Domino’s franchise group in Chicago, and he speaks frequently on how businesses can use social media effectively. De Leon, who has more than 11,000 followers on Twitter under the handle @Ramon_DeLeon, was named “Chicago Social Media Person of the Year” in June by the Chicago Social Media Marketing Group.

October 14, 2011
Klout ranks chefs’ influence through Twitter, Facebook
September 12, 2011
Join in and help spread the word on Twitter and Facebook!
July 18, 2011
A look at the chain’s new efforts on Twitter, Facebook, YouTube
June 30, 2011
How a small pizza chain built big buzz
June 27, 2011
Words From NRN Southwest bureau chief Ron Ruggless
May 22, 2011
Panels at NRA Show session offer best practices for Facebook, Twitter and YouTube
March 23, 2011
Consulting firm ranks the top 25 restaurant chains in social-media mentions
February 21, 2011
A growing number of chains are using a social-media hub strategy, as seen in Pizza Hut’s Under the Roof website or the all-in-one corporate blogs from Krystal and Dairy Queen. The goal is to get brand fans from various social networks communicating with each other, which in turn will help to build brand awareness, loyalty and sales, according to marketing officials.

December 3, 2010
Restaurants can set up online storefront to promote deals
September 6, 2010
The line-skipping perk benefited Miss Shirley’s by generating buzz within its college-student-heavy customer base.
September 6, 2010
About a month after launching a revamped website, Cousins Subs saw a 10-percent increase in 
Facebook fans and Twitter followers.
August 9, 2010

Cause marketing not only affects a restaurant’s reputation in a positive way, but it also makes strong business sense as a way to focus a brand’s social-media strategy and to engage with staff and customers, according to a webinar promoting Share Our Strength’s Great American Dine Out.


June 14, 2010
Mexican restaurants don’t need much help ringing up sales on May 5, even in a fairly underdeveloped market like Canada, said Norm Pickering, director of marketing for Mississauga, Ontario-based Extreme Brandz, franchisor of 25-unit Mucho Burrito.

May 30, 2010

Seven or eight years ago, even the restaurant industry’s most prescient thinkers and executives couldn’t have envisioned one of McDonald’s latest personnel moves — the hiring in mid-April of Rick Wion as director of social media. 


But then, seven or eight years ago, there was no Facebook or YouTube either. 


March 11, 2010
DALLAS Employing a variety of social media, the 105-unit Which Wich sandwich chain earlier this...
March 7, 2010
Check out what your customers are using to “check in.”...
January 10, 2010
We are all “tweeple” now....
October 15, 2009
MAITLAND Fla. Sonny’s Real Pit Bar-B-Q has plunged into the world of social media...
September 13, 2009
Just as the restaurant industry found during the tech boom of the late 1990s, the...
August 2, 2009
When I’m not writing a monthly column for readers of Nation’s Restaurant News and NRN.com,...
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