Being ready for the unexpected is one way to minimize — or at least more strategically handle — a disaster’s impact, according to operators who’ve recently navigated destructive incidents.
Facing soaring food and fuel costs, chain operators are trying to figure out how much of a hike in menu prices their customers can take and the best way to break the sad news to them that the days of heavy discounting are coming to an end.
Political unrest in Egypt may have forced Hardee’s to close 32 stores temporarily in that country, but it failed to dampen the enthusiasm of U.S. restaurant companies looking to open abroad. Given a mature market at home and a hearty appetite for Western brands overseas, operators are figuring out how to navigate the political and cultural hurdles in pursuit of growth.
Ron E. Green made the leap from working on the superconducting supercollider to opening the Broken Egg Café, a full-service restaurant specializing in breakfast, brunch and lunch.
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