Content about Restaurant Manager

July 11, 2011
Eye on the storm
Being ready for the unexpected is one way to minimize — or at least more strategically handle — a disaster’s impact, according to operators who’ve recently navigated destructive incidents.
June 13, 2011
Turnaround artist
Profile of Red Robin chief executive Steve Carley.
May 16, 2011
Investment in ProStart will pay off in future leaders
Restaurateurs still need to keep a sharp eye on the budget, and any investment must generate a good return. So it seems like an inauspicious time to be encouraging you to make an investment that will take a couple of years to generate a return.

October 18, 2010
Local sourcing proves problematic for large national chains

This year, the 1,000-plus-unit Chipotle Mexican Grill chain expects to serve more than 5 million pounds of produce sourced from local farms around the nation. The fast-casual burrito specialist also is planning to increase its dependence upon local sourcing by purchasing additional produce from smaller producers.


May 16, 2010
Give unit managers tools to work more effectively
An open letter to foodservice owners, operators and area supervisors from your unit managers....
June 8, 2009
Restaurant industry remembers Norm Brinker
Norm Brinker touched the lives of countless people in the restaurant world. Read what some...
August 31, 2008
Consistently great service is the key to selling the ‘Garbage Burger’ and creating repeat guests
At 12:30 p.m. on July 27, 1991, I went to a well-known Denver-area sports bar....
August 10, 2008
Quality service can help to create a sense of community
Feeding young adults at a camp in the Alaskan wilderness, Cindy Heilman had an epiphany...
May 18, 2008
Harrah’s Steak House
Like an old friend, Harrah’s Steak House is comfortable to be around, a familiar, relaxing...
May 18, 2008
Harrah’s Steak House
Like an old friend, Harrah’s Steak House is comfortable to be around, a familiar, relaxing...
March 9, 2008
Supreme Court considers racial-discrimination lawsuit against Cracker Barrel
The U.S. Supreme Court has heard arguments in a controversial racial-discrimination lawsuit that pits the...
June 10, 2007
Hot over chili sauce, customer shoots Wendy’s manager in arm
Crime doesn’t pay, and neither does trying to protect your chili sauce....
April 15, 2007
Weary roadrunner: Coyote chills out in Chi-town Quiznos cooler
Feeling anything but wily, a weary, road-running coyote nonchalantly walked into a downtown Quiznos sandwich...
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