Consumer Picks is a guest-preference survey providing insight into how customers rate 139 restaurant chains on nine major attributes.

The survey is intended to help point brands in the right direction when it comes to satisfying guests.

To our knowledge, this is the only study of its type that is provided at no charge to the industry.

This story is part of NRN's "2011 Forecast & Trends" special report.

A new year brings new opportunities. The challenge is anticipating what lies ahead.


According to restaurant operators and industry observers, the answer is better times. While many of the challenges of 2010 will linger, prognosticators see the economic dark clouds further parting, giving way to sunnier prospects for business.



In America, restaurant meal choices are so boundless that the citizenry need never cook for itself again. But grocery store owners are well aware of this fact, and their increasingly bold moves to give consumers the options they crave are yielding them a growing cut of the action.