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October 4, 2010
Watts Wacker asks "Why A Box?"

"It’s not about getting out of the box, it’s about asking the question "why a box?'" So says futurist Watts Wacker, who opened MUFSO’s Monday sessions with outsider insight flying fast and furious. A lecturer, best-selling author and visionary, Wacker promised "not to tell people what to think or how, but to not think the same way again." Things are different, Wacker said, they’re not bad, but they’re different. So we need to “recreate the basics” as we figure out our new normal.

November 7, 2011
Drive your business to new heights
Jim Sullivan offer inspiration for operational success.
October 21, 2011
MUFSO Conference Proceedings Agenda
MUFSO 2011 Conference Proceedings Sunday, September 25
September 29, 2011
Words of wisdom from MUFSO 2011
Words of advice from executives and speakers at NRN's annual conference
August 8, 2011
Activists, regulators scrutinize kids’ food marketing
As the anti-obesity battle heats up, restaurants are under increasing fire for the messages they direct at their youngest patrons.

July 27, 2011
NPD: Consumers want smaller portions
Portion control is growing in importance among American diners
July 25, 2011
Alton Brown: Molecular gastronomy won’t replace cooking basics
Alton Brown talks molecular gastronomy and salt at ACF convention
June 21, 2011
Restaurant customer satisfaction report card
Olive Garden, Red Lobster, Pizza Hut top new American Customer Satisfaction Index
May 16, 2011
Innovation: Can you cook an egg on it?
Each segment of our business has its own vernacular
May 16, 2011
Desperately seeking happy -- Part 2
How happy hours can make operators happy
May 16, 2011
Energy Audits: Big savings and short ROI
Foodservice facilities should be audited for energy performance
May 16, 2011
Innovation: There’s a jet-engine roaring out of my fryer
Are you suspicious about what you were being told about foodservice equipment?
May 16, 2011
Schechter Report: Coming to a tipping point
Gas prices cause consumers to avoid restaurants
May 16, 2011
Schechter Report: Equipped to save
Here’s the good news: Consumer spending is up
May 16, 2011
Solar Power: The answer to energy inflation worries?
Is solar energy cost-effective for restaurants?
May 16, 2011
Where Is The Happy In Happy Hour? -- Part 1
Operators can run a checklist to determine if they survived the Happy Hour transition
May 2, 2011
Consumer Trends: Changing population may effect sales, marketing
Understanding evolving demographics is essential for restaurant chains
May 2, 2011
Fast Company co-founder to headline MUFSO
William C. Taylor, co-founder of Fast Company magazine, will deliver MUFSO keynote speech
May 2, 2011
Whiskey market gains new popularity, innovation
Q&A with Dave Broom, author of “The World Atlas of Whisky”
April 18, 2011
Chains deploy programs to inspire loyalty and gather customer intelligence
In the past few months several restaurant companies have revamped or expanded their loyalty programs to capitalize on better tracking technologies. While the new programs still are designed to boost repeat business, they also give operators better insight into their patrons’ spending habits and offer more sophisticated ways to motivate buying behaviors — all with the goal of lifting sales.

April 18, 2011
Energy Currents: Reducing your energy footprint, increasing your bottom line
Glenn Pisani, an energy consultant, talks about energy and energy related costs
April 18, 2011
Innovation: For $10 billion, can't we all get along?
Guest columnist Joe Ferri gives his opinion on equipment and finances
April 18, 2011
Leader's Perspective: Join the conversation
Yelp's director of business outreach gives insight into how operators can engage
April 18, 2011
Schechter Report: Football, diversity and foodservices
If anyone had any doubts about how closely entwined the foodservice industry is with current American culture, recent sporting news should lay them to rest.
April 18, 2011
Tips for keeping faithful customers
Roger L. Brooks, author of “The Power of Loyalty,” offers these tips — in no particular order — for effective loyalty programs.
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