Family-Dining segment operators find encouragement where they can, after another year of soft unit and sales growth and challenging competition. Segment players pointed to store remodeling, menu improvements — particularly in the post-breakfast dayparts — and speedier service as tactics they hope will shift growth into higher gear. However, one of the toughest tasks is coaxing customers to open their wallets, according to Julia Stewart, interim president of IHOP and chief ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?