Mark Baldwin, Chick-fil-A's senior public relations and publicity consultant, and Jeff White, owner-operator in the Dallas-Fort Worth area, talk about the importance of the 1,540-unit Atlanta-based chain's new spicy sandwich and biscuit as well as how they roll out other new products.
RELATED: Chick-fil-A eyes new products, markets
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.