Navigating the Cultural Minefield to Drive Business Results

    Date & Time

  • This webinar is now available On-Demand.
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    Event Type

  • On-Demand Webinar


  • Robert Rodriguez, Ph.D., Founder & President, Dr. Robert Rodriquez Advisors LLC
  • Rogercarole Rogers, President, RcRogers & Associates



This session will evaluate and address today's workplace challenges from a cultural perspective. Knowing how to properly and effectively coach, teach and train multicultural talent can increase sales and profits significantly.

Designed to help participants develop a broader Cultural IQ related to the two largest ethnic groups in foodservice—Latino/Hispanic and African-American/Black—participants will learn how to effectively engage and assist multicultural teams to reach their full potential, and drive a company's performance.

This webinar will help you:
•    Better understand the Latino/Hispanic and African-American/Black cultural identity to effectively engage, motivate and communicate
•    Recognize different communication styles based on specific cultural groups that can help reduce high turnover rates
•    Avoid common stereotypes, helping to educate managers on how to coach and develop their multicultural teams
•    Effectively communicate with multicultural individuals and teams to help maximize the company's initial training investments and drive business performance

Sponsored by Multicultural Foodservice & Hospitality Alliance and Johnson & Wales University

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