The restaurant industry’s prevailing wisdom long has been that entrepreneurs should step aside when their concepts reach a critical mass and require operations expertise.But with the recession battering many...
WHEAT RIDGE Colo. Qdoba Mexican Grill, the more than 470-unit fast-casual chain based here, beginning Monday is dropping the price of its chicken entree combo meals nearly 20 percent. The new...
NEW YORK Online job advertisements declined by 1 million postings, or 23 percent, over the past two months, according to The Conference Board, a business membership and research organization. In the category...
Chain operators say that skyrocketing health care premiums will likely force them this year to pass increases onto employees, even as employers ramp up negotiations with providers and highlight wellness programs in...
The hospitality industry had 115 layoff actions in November, according to the U.S. Bureau of Labor Statistics—that’s at least 50 people per action, or 5,750 people, who lost their jobs. While terminating dozens of...
MINNEAPOLIS Caribou Coffee Co. offered free cups of decaffeinated coffee Friday afternoon at its nearly 500 units in response to reports that its competitor Starbucks was cutting back on the decaf. ...
MINNEAPOLIS Parasole Restaurant Holdings, the operator of about a dozen concepts, including Manny’s Steakhouse and the Good Earth Restaurants, has named attorney Dennis Monroe its new chief executive and general...
ARLINGTON Va. Full-service restaurants have the highest average base pay among franchised companies across multiple industries, according to a report released Monday by FRANdata, an independent research company here...
Operators who provide exceptional service have a better chance at surviving an economic downturn, even if they’re experiencing lower customer traffic and spending, says “service guru” Bob Brown, owner...
The carhops rolling up to customers’ car windows at company-owned Sonic Drive-Ins are working harder to win tips. In an unconventional move for a quick-service restaurant chain, parent Sonic Corp. last...