Consumer Picks 2015: Casual-Dining rankings

Apr 13, 2015

NRN presents Consumer Picks — a comprehensive look at customer preference and restaurant brand strength. This annual special report is produced with WD Partners. Share your thoughts on this year's results via Facebook, LinkedIn and Twitter using #ConsumerPicks.

The following rankings cover the 40 Casual-Dining chains in the 2015 Consumer Picks survey. Survey respondents rated the chains on 10 attributes, including Food Quality, Cleanliness, Service and Atmosphere. Those ratings created an Overall Score, which is weighted by the importance customers place on each attribute. Brands are ranked below by Overall Score. Click through each chain to see all attribute scores.

See the full Consumer Picks report >>

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**100 to 149 responses

Rank	Chain	Overall Score
1	The Melting Pot	74.8
2	Cheddar's Casual Cafe	72.3
3	The Cheesecake Factory	72.2
4	Bonefish Grill	70.8
5	Carrabba's Italian Grill	70.6
6	P.F. Chang's China Bistro	70.4
7	Romano's Macaroni Grill	67.9
8	Texas Roadhouse	67.7
9	Olive Garden	66.5
10	LongHorn Steakhouse	66.3
11	Famous Dave's	65.8
12	O'Charley's	65.8
13	BJ's Restaurant & Brewhouse	65.5
14	Red Lobster	65.3
15	Joe's Crab Shack	65
16	Genghis Grill**	65
17	Chevys Fresh Mex	64.8
18	Johnny Carino's/Carino's Italian	64.6
19	Red Robin Gourmet Burgers	64.1
20	California Pizza Kitchen	64
21	Lone Star Steakhouse	63.8
22	Hard Rock Cafe	63.1
23	Old Chicago Pizza & Taproom	63.1
24	Outback Steakhouse	62.6
25	Uno Chicago Grill/Pizzeria Uno	61.9
26	Ninety Nine Restaurant & Pub	61.9
27	TGI Friday's	61.8
28	Buca di Beppo	60.9
29	Mellow Mushroom Pizza Bakers	60.7
30	Logan's Roadhouse	60
31	Sonny's Real Pit Bar-B-Q**	59.9
32	Mimi's Cafe	59.6
33	Applebee's Neighborhood Grill & Bar	59.6
34	On the Border Mexican Grill & Cantina	59.3
35	Dave & Buster's	58.3
36	Chili's Grill & Bar	57.4
37	Ruby Tuesday	56.1
38	Beef 'O' Brady's**	54.7
39	Buffalo Wild Wings Grill & Bar	53.8
40	Hooters	52.8

TAGS: Consumer Picks

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