Like a voyager lost at sea amid a tempest, the foodservice industry has been struggling for the last two years to navigate its way through uncharted waters churned up by the Great Recession. ...
Balancing consumers’ cravings for indulgent foods with their increasing desire to know what their meals contain will pose a challenge for operators in 2011, according to market research firm Mintel. ...
With menu labeling a likely reality for restaurant chains next year, the foodservice industry will be forced to “walk the fine line between open disclosure and customer satisfaction,” according to new analysis from researchers at...
Social media runs through nearly every restaurant industry engagement strategy these days. Yet many people agree that fancy new tactics need to be married to old-fashioned service and hospitality to have a lasting impact. Whether chefs or...
