JANUARYHOWARD SCHULTZ replaced JIM DONALD as president and chief executive of Seattle-based Starbucks Corp.NEAL YANOFSKY resigned as president of Richmond Heights, Mo.-based Panera Bread Co.MIKE SHUMSKY was named...
The movement to WEB-ACCESSED, CENTRALLY HOSTED BACK-OFFICE SOFTWARE AND SERVICES—including those for purchasing, inventory, production, human resources management and scheduling—gained momentum. Some operators cited as the reasons for...
GOLD & SILVER PLATECHARLIE TROTTER, the pioneering chef-owner of the fine-dining Charlie Trotter’s restaurant in Chicago, was presented with the 2008 Gold Plate award at a gala event held in Chicago in May. The award is given annually...
The past year was a political wonk’s idea of heaven as the 2008 NATIONAL ELECTION CAMPAIGNS seemed to stretch on forever. Once the mud had settled, however, the world soon found that President-elect Barack Obama and the Democratic...
JOE AMENDOLA, ambassador of The Culinary Institute of America and founder of Fessel International, died Jan. 23, at the age of 87. ROCKY AOKI, the founder of the Benihana chain, died July 10 at the age of 69. NEAL T. BAKER, who...
DOMINO’S PIZZA returned its long-lost legacy of quick delivery to its brand message with the January rollout of the “You Got 30 Minutes” campaign. Domino’s, remember, differentiated itself from larger competitors in the mid-1980s with a guarantee...
Restaurant companies large and small showed the generosity that comes naturally to those in the hospitality industry this year, either by donating proceeds to charitable causes or hosting events to raise awareness for philanthropic issues. Below...
Innovative MY THAI CHICKEN FLATBREAD from Boston-based Uno Chicago Grill —A spicy flat-bread topped with grilled chicken, julienne red peppers and carrots, caramelized onions, mozzarella, snow peas, cilantro, and...
THE COFFEE WARS BREWED ON as quick-service chains sought to expand their menus with high-margin beverages and capture more of the breakfast market. Earlier in the year, McDonald’s said it would roll out its McCafe coffee bars, where baristas offer...
The best way to predict the future, someone once observed, is to invent it.Put another way, if you’re a restaurateur looking to design the next hot concept, all you really need to know is what consumers will want before they know it themselves and...