America loves the car. More than just a mode of transportation, the automobile can accommodate just about anything. People conceive babies, give birth and die in them. They change their clothes, put on makeup, read the paper, play games, talk on...
After weathering the stormy waters of produce contamination scandals, it looks like smoother sailing ahead for salad-only restaurant operatorsAfter all, their flagship item is widely popular and in step with culinary trends and current ideals of...
Back in the day when hospitals provided foodservice for patients and staff members because they had to, those meals were generally cheap but elicited complaints about being tasteless and lacking nutrition. Though a close examination of the...
Acustomer walks into a restaurant in Washington, D.C., and orders a bowl of milk and nothing else.“I’m sorry ma’am, but we can’t serve your cat,” the waiter says.“I don’t have a cat,” says the customer, and produces her own box of cereal and her...
In spring 2005 a woman made national news by claiming she had discovered a severed finger in a cup of Wendy’s chili. Anna Ayala and her husband, Jaime Plascenia, both asserted that she had unwittingly bitten into the detached appendage...
It couldn’t be much simpler, just hot water and ground beans, but the humble cup of coffee continues to represent a dynamic opportunity to drive sales and build buzz for restaurants.“Good coffee didn’t flame out because it wasn’t gimmicky,” says...
For more than 50 years, McDonald’s has rolled with its opponents’ punches and watched its fortunes grow, especially in the recent past. The hamburger chain’s sales have increased for 55 straight months, the longest string in 27 years, with global...
It takes more than horrific natural and man-made disasters to keep three of the nation’s most beloved restaurant cities down.New Orleans, New York and San Francisco have largely recovered from tremendous losses that threatened their economies and...
Once a guilty pleasure consumers indulged in largely late at night and in the privacy of their homes, snacking is now an acceptable—and even encouraged—eating behavior. Increasingly time-pressed and health-conscious, consumers are no longer eating...
