BK settles with franchisees over value menu
Apr 19, 2011
Franchisor agrees to set new policy for deciding what goes on the value menu
Greene Turtle favors low-tech loyalty program
Apr 18, 2011
All loyalty programs aren’t necessarily high-priced or high-tech.
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Tips for keeping faithful customers
Apr 18, 2011
Roger L. Brooks, author of “The Power of Loyalty,” offers these tips — in no particular order — for effective loyalty programs: 
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Chains deploy programs to inspire loyalty and gather customer intelligence
Chains deploy programs to inspire loyalty and gather customer intelligence
Apr 18, 2011

It’s time for the re-pledging of customer allegiance.
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Casual-dining chains alter beverage policies
Apr 16, 2011
Applebee’s, Olive Garden and Ruby Tuesday modify service, ops after two toddlers accidentally served alcohol
Tax Day promos show consumers the money
Apr 15, 2011
Restaurant large and small say special ‘holiday’ deals drive traffic, awareness
NPD: Dining-out habits vary among Hispanic customers
Apr 13, 2011
Study shows Spanish-speaking Hispanics opt for breakfast, snacks
Buffalo Wild Wings revamps menu
Apr 12, 2011
New approach emphasizes customization, sauces
Caribou debuts lower-calorie beverage line
Caribou debuts lower-calorie beverage line
Apr 12, 2011
Caribou Coffee, the 540-unit coffeehouse chain, introduced Northern Lite beverages, a line of drinks that contain 40-percent fewer calories than Caribou’s standard offerings and include mochas, lattes, tea lattes and blended drinks...
Sonny’s inks Minor League Baseball sponsorship
Sonny’s inks Minor League Baseball sponsorship
Apr 12, 2011
Barbecue chain looks to boost sales by sponsoring 10 teams
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