CINCINNATI Gold Star Chili’s Memorial Day public-service announcements lasted all of five seconds. But officials say the image the spots used, a single piece of shredded cheese twisted to look like a yellow ribbon, didn’t need much more than that...

CHICAGO —One of the hottest questions in the restaurant industry is “What are you doing?” Social-networking sites like Twitter, Facebook, MySpace and LinkedIn have taken over as today’s word...

There are plenty of technologies to weigh during the course of Paul Valle’s workday, both sexy and straightforward. But Valle, Papa Gino’s Holdings Corp. chief information officer, knows that he can’t get distracted as he walks the tightrope...

As many restaurant companies work to figure out how best to harness the marketing power of social media for the units they have open, Tasti D-Lite is using social networking for the units yet to come. Most of the frozen-treat chain...

CHICAGO —While the economy has put some pressure on fine-dining operations in hotels, many such operators say they continue to enjoy healthy business because of their locations and an emphasis on...

The long-brewing coffee wars are escalating as more quick-service operators look to jolt sales with innovative caffeine-laced products, deep discounts and stepped-up advertising. As Starbucks and McDonald’s battle with multimillion...

DALLAS Brinker International Inc., parent of Chili's Grill & Bar and other casual-dining brands, said Monday it has named Carin Stutz senior vice president and chief operating officer of global business development. Stutz most recently was...

Jack and Wendy may want to do more interviews. As fellow quick-service mascot Juan Maker, spokesman for The Taco Maker, has shown, new-media marketing can benefit from a complementary push in traditional advertising methods. The...