As domestic economic and competitive pressures grow, the casual-dining segment continues to face many challenges, and increasingly determined operators are rising to meet them.Just as the past few years have been no cakewalk for casual-dining...
Known for keeping his franchisor clients out of legal trouble, attorney Harold Kestenbaum says those he represents have honored him with the nickname “the franchising guru.” He wears the title proudly, especially given that in 30 years of...
Prices aren’t the only numbers dropping in quick service. While more and more items get placed onto value menus and 99-cent burgers figure in more ad campaigns, many of the segment’s largest players also are slashing their number of corporate...
TAMPA Fla. Outback Steakhouse parent OSI Restaurant Partners Inc. has reportedly dropped its plan to deduct credit card processing fees from servers’ tips at restaurants in Arkansas and elsewhere. News reports said that about 1,200 OSI...
NASHVILLE TENN. O’Charley’s has changed its advertising dramatically in an effort to attract consumers who are dining out less or choosing to eat at cheaper quick-service restaurants. So far, however, the strategy isn’t working for the other...
Despite the well-publicized slips and falls his company has experienced, Shakey’s Pizza operator Chuck Wilburn is glad he chose to remain a franchisee rather than become an independent restaurateur.Franchising, he says, “is the way to go because...
