HAVING WORDS WITH Tom Wilscam RESTAURANT DEVELOPER AND FRANCHISOR
El Pollo Loco TV campaign features tales from the ‘Dark Side’
Rats! Bad news dispersed by the Internet requires better efforts at damage control
RedBrick lawsuits reflect perils of UFOC disclosure
Breaking down the great wall to franchising in China
Anniversaries give operators occasion to raise brand awareness
Site analysis tools do new encroachment-aversion duty