By better understanding their best customers and plugging that knowledge into their site selection criteria, some restaurant chains are hitting home runs in new trade areas where they previously had little or no market exposure or experience...
CANTON, MASS. Baskin-Robbins has taken the next step to reinvigorate its 61-year-old brand with the launch of its first TV campaign in two years. —The campaign and a commitment to roll out innovative products year-round continue...
COLORADO SPRINGS, COLO. —Franchisees who own multiple restaurants and branches of multiple chain concepts are gaining in influence and power in the franchisee business, more than 400 attendees of the Multi-Unit Franchising Conference...
SCOTTSDALE, ARIZ. —Operators at the Restaurant Leadership Conference here this month addressed issues ranging from effective methods for culinary innovation to the marketing merits of Wi-Fi services to the changing ambitions of...
SCOTTSDALE, ARIZ. —Executives representing the three 2007 Franchise Excellence Award winners shared their formulas for success during the recent Restaurant Leadership Conference here. The award for Leadership in...
HEATHROW, FLA. Ruth’s Chris Steak House Inc., operator or franchisor of 105 upscale restaurants, has reached a “definitive” agreement to acquire three franchised branches in Seattle, Bellevue, Wash., and Portland, Ore., for a total of $13.25...
LOUISVILLE KY. —If double-digit increases in same-store sales are any indication, 59-unit Tumble-weed Southwest Grill is finding success in its new twist on relationship building: chief executive...
TAMPA Fla. Checkers Drive-In Restaurants Inc. has hired Terri Snyder as executive vice president and chief marketing officer for its 800 Checkers and Rally’s Hamburgers restaurants. Snyder, who has more than 20 years of marketing experience...
DALLAS Chili's Grill & Bar has parted with longtime ad agency GSD&M of Austin, Texas, and has launched an agency search. The move comes after last week's departure of Ken Thewes, vice president of marketing for the 1,300-plus-unit chain...
