Upfront explanations pay dividends in a crisis like the COVID-19 pandemic, the family-dining restaurant’s senior vice president of brand strategy and innovation says

From cheeseburger omelet to cheeseburger sushi, comfort food’s reign during the pandemic has led to creative takes on the classic burger

The Flynn Restaurant Group subsidiary Pan American Group is testing alcohol sales as part of the Panera Tonight program in five Kansas City locations

Multi-concept operator said LPQ units nationwide could create more than 1,200 jobs

The Equinox executive replaces Ken Kuick; the fast-casual chain also promotes Kathy Lockhart to the new role of chief accounting officer

Fast-casual restaurant brand buys 5 franchised units in Denver, continues to eye China

Human-technology interaction helps drive the chain’s success

Dunkin’ Brands vice president of stewardship Drayton Martin and Noodles & Co. chief marketing officer Stacy Pool on personalized marketing in the age of COVID-19

Traffic declined 42% in latest quarter as locations in urban markets like Manhattan continue to be clobbered; the company plans to add more units in California and on the East Coast