Measuring factors like timeliness, cleanliness and value, Nation’s Restaurant News’ initial Happy Customer Index showcases top performers at established and emerging fast casuals.
The Happy Customer Index leverages proprietary data from Merchant Centric to understand which brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is pulled from...
The Happy Customer Index leverages proprietary data from Merchant Centric to understand which restaurant brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is...
One labor software company reported a 22% increase in QSR candidate volume year-over-year, while several executives noted they’re at or near full staffing levels.
It may come as a bit of a surprise that McDonald’s hasn’t traditionally sold lemonade, but that changed, at least partly, earlier this month when the Golden Arches introduced the drink in select markets...
