10 established fast-casual restaurant chains consumers love

Mar 15, 2023

The Happy Customer Index leverages proprietary data from Merchant Centric to understand which restaurant brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is...

Restaurant companies are feeling optimistic about labor

Mar 15, 2023

One labor software company reported a 22% increase in QSR candidate volume year-over-year, while several executives noted they’re at or near full staffing levels.

Chipotle Mexican Grill chief development officer Tabassum Zalotrawala steps down

Mar 14, 2023

After more than four years with the fast-casual burrito bowl brand, Zalotrawala is moving on to a new, undisclosed position

Chipotle Mexican Grill introduces Chicken al Pastor as first global LTO

Mar 14, 2023

The new protein tested last year is now available in five countries

McDonald's is hopping onto the latest drink trend

Mar 14, 2023

It may come as a bit of a surprise that McDonald’s hasn’t traditionally sold lemonade, but that changed, at least partly, earlier this month when the Golden Arches introduced the drink in select markets...

Dessert Tracker: Sweets now on the menu at chains across the country

Mar 13, 2023

Treats from Baskin-Robbins, Bruster’s Real Ice Cream, Cinnaholic, Cracker Barrel Old Country Store, Freddy’s Frozen Custard and Steakburgers, Krystal, McAlister’s Deli, Native Foods, Nothing Bundt Cakes, Outback Steakhouse, Perkins, Sonic Drive-In...