ATLANTA —Employing a tactic that peers nationwide could readily borrow, an IHOP franchisee here has dramatically reduced worker turnover by using anonymous online surveys to find out what newly hired...

DUBLIN, OHIO —Amid Wendy’s franchisees’ uncertainties about the future ownership of the brand, the angry operators of more than 1,100 branches of the No. 3 burger chain have blamed the Dublin-based...

When Paul Clayton reached college age, his father made it clear how things were going to be. Clayton’s parents would pay for school, but he would be in and out of Boston University in four years. He could then visit them for a week in Germany...

Mark Sullivan, who studied philosophy in college and initially had his sights set on graduate school, never set out to become a chef. But ultimately his family’s food-based traditions and his own world travels led him to a life in the kitchen.As a...

When a torrential rainstorm flooded sewers in parts of New York City and shut down subway lines earlier this summer, several municipal officials sought to place the blame on the local restaurant community.City Council members claimed restaurants...