Plus innovation at Checkers & Rally’s, Chester’s Chicken, Chopt, Epic Burger , Friendly’s, Jack’s Family Restaurants, Norms, PDQ, Piada Italian Street Food, Pretzelmaker, Rutter’s, Shake Shack, Sprinkles and Velvet Taco
Fast-casual brand signs first-of-its-kind statement of intent to embrace back-of-house automation
Automation offers promise to ease labor burden and free workers to focus on customers
CEO Howard Schultz says he and others ‘saddened, outraged and confused’ by string of violent incidences