Why retail giant Macy’s prioritizes its restaurant program

Jul 20, 2023

Macy’s food and beverage division dates back to 1890 and now includes over 120 licensed, franchised and proprietary concepts.

Why this U.K. McDonald’s franchisee came to the U.S. to open a Farmer Boys with her daughter

Jul 20, 2023

In the U.K., McDonald’s franchisees are almost guaranteed success, but Leeza Brazier sold her stores and is starting anew with the California-based fast-casual brand

Potbelly inks 27-unit Maryland deal with company founder Bryant Keil

Jul 19, 2023

Development agreement includes the refranchising of 12 existing restaurants, sandwich brand says

Snooze adds to loyalty program benefits with experiences, tiers

Jul 19, 2023

Members can redeem points for new rewards such as side dishes and parties, says restaurant’s CMO Andrew Jaffe

Toast to remove 99-cent fee on orders over $10

Jul 19, 2023

The online ordering platform backs down from the restaurant-customer-facing ‘order processing fee’

What's the future of ChatGPT and AI at restaurants?

Jul 19, 2023

While AI has been one of the biggest trends in the restaurant industry this year, NRN has mostly been tracking how operators put AI voice chat to work in the drive-thru lane and in call centers. But with the rise in prominence of...

Uber Eats has already removed 8,000 virtual restaurants from its system amid crackdown

Jul 18, 2023

Third-party delivery apps are tightening rules for virtual restaurant brands as the ghost kitchen boom enters a new, quieter post-pandemic era

Chipotle signs its first franchise agreement to expand in the Middle East

Jul 18, 2023

Alshaya Group marks the restaurant company’s first franchise partnership, and the company’s newly formed business development group is exploring more such opportunities.

These restaurant leaders are ensuring everyone has a seat at the table

Jul 18, 2023

Sanjiv Razdan has spent much of his career in the restaurant industry, beginning as a training manager in India before landing a role at Yum Brands and progressing through various positions around the globe...

Tech Tracker: Is the restaurant industry ready for generative AI?

Jul 17, 2023

From AI that can create new recipes for kitchens to ChatGPT that can generate online ordering portals and social media posts, is AI technology restaurant-ready?