The KFC restaurant in Fuquay Varina, N.C., recently received a national customer service award from the mystery shopper firm Consumer Research Group. The restaurant is among the 82 owned by Luihn Food, a Morrisville, N.C.-based...
GREENWOOD VILLAGE Colo. —Red Robin Gourmet Burgers returned to national television advertising this month after an eight-month hiatus, hoping to flip the script on several quarters of negative same...
SACRAMENTO Calif. Chain restaurant operators throughout California said they are prepared to comply this week with the first phase of a state menu-labeling mandate, but many noted that preparation did not immediately include posting calories on...
OKEMOS Mich —Members of the college and university segment of the foodservice industry will converge on Milwaukee next month for the 51st annual National Association of College & University Food...
The economic downturn has been a real buzzkill for most new Los Angeles restaurants, but one venue continues to stir up interest: The Bazaar by José Andrés at the new SLS Hotel in Beverly Hills, Calif.The Bazaar is not one restaurant but a...
Many of the major U.S. foodservice operators working to build sales and profits as a safeguard against unforeseen expenses in their most recent completed fiscal years found time to be no ally, as recessionary pressures mounted with each passing...
There are a lot of press, pundits and practitioners touting the importance of “green” and sustainable products and systems in the foodservice industry these days. Topics run the gamut from rooftop wind farms and energy-efficient utilities to...
TIPTON Ind. —A new mobile-marketing tool in use in several central Indiana restaurants is changing the way operators promote specials to customers. The tool, called Tetherball, is a nickel-sized...
