Server-to-customer menu merchandising is a complex art that is commonly misunderstood, hastily taught and challenging to master.Contrary to popular belief, selling inside the four walls is neither a single thing nor a simple process. It is a skill...

EMERYVILLE Calif. The oatmeal war is merging with the $1 value-menu battle at Jamba Juice. The 733-unit smoothie chain on Monday began offering its new oatmeal breakfast menu item for $1 with a downloadable coupon from a dedicated website. ...

WASHINGTON —Officials of the National Restaurant Association say the appointment of industry veteran David Gilbert as the NRA’s chief operating officer and executive director of NRA Solutions will...

Union-organizing activities at restaurants are on the rise, as labor groups prepare to benefit from possible changes to federal labor law. In anticipation that Congress this year will support the Employee Free Choice Act, pro-labor...

SAN ANTONIO Pizza Patrón’s 2007 franchisee conference, founder and CEO Antonio Swad unveiled a drawing of the company’s store of the future: a free-standing, pad-built 1,200 square-foot unit with a veritable three-way freeway of distribution...

AUSTIN Texas Mama Fu's Asian House, a 13-unit fast-casual chain, said it would debut a new prototype in April that cuts building costs by about 20 percent. Mama Fu’s Franchise Group, which owns and franchises the brand, said the new design ...

ST. LOUIS Inspired by Hardee’s relatively diminutive quarter-pound “Little Thickburger” and given a multimedia canvas on which to create an advertisement comparing ‘Little’ to his bigger brother, third-pound “Thick,” nearly 30,000 Internet users...