Is convergence evolution or revolution? The answer might be found in the sediment at the bottom of a glass of wine—or at the upcoming FS/TEC conference.Convergence, foodservice style, or the blending of information technology and restaurant...
OAK BROOK Ill. McDonald’s Corp., has long been viewed by bosses as a key to success at the world’s largest restaurant brand. —FS/TEC Distinguished Career Achievement award winner David Weick...
Lawmakers in Indiana, Massachusetts and New York are looking to enact statewide menu-labeling measures, just four months after California became the first state to require the disclosure of nutrition information at chain restaurants.In Indiana...
Chain operators say that skyrocketing health care premiums will likely force them this year to pass increases onto employees, even as employers ramp up negotiations with providers and highlight wellness programs in hopes of managing costs.Last...
The hospitality industry had 115 layoff actions in November, according to the U.S. Bureau of Labor Statistics—that’s at least 50 people per action, or 5,750 people, who lost their jobs. While terminating dozens of employees at once is difficult...
When mass layoffs touched his town in general and his regular customers in particular, Mike Jacobs took action. Jacobs, a single-unit franchisee of Tampa, Fla.-based Beef ‘O’ Brady’s, created “Pink Slip Paybacks” to help patrons of...
CHANDLER Ariz. Heart Attack Grill here has proven that a restaurant with a gimmick can still succeed, especially if it knows how to throw its weight—and that of its customers—around. — The...
In past economic downturns, I’ve usually seen companies switch from revenue and service enhancement technologies to those that will save money by increasing operational or supply chain efficiencies.That was a popular strategy—until now.The last...
