During a recent meal, a dark thought visited Raphael Lunetta. “I was consuming something from far away, a place I’ve not seen, and I thought, ‘So how it is I can trust what I’m eating? How well can the (USDA) regulate what comes from another...
Designed primarily to bake signature breads to offer gratis to guests, the soon-to-open $350,000 commissary kitchen of Cyrus in Healdsburg, Calif., also promises to pay off in numerous other ways for the Sonoma County fine-dining destination with...
Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated phone operator handle their customer services...
When Mimi’s Café was looking to open restaurants in Texas, its staff on the ground there insisted that fried pickles absolutely had to be offered as an appetizer. Fried pickles can be made from either spears or chips, explains...
When Daniel Bruce opened the wine-focused Meritage at the Boston Harbor Hotel in 2002, he took a different approach to menu structure. Rather than divide items into appetizers and entrées, he uses six wine-based categories into...
Randy Schoch is an industry veteran who knows all the usual ways to draw customers to his restaurants. But when he launched Ling & Louie’s Asian Bar and Grill in 2006, he took a completely different marketing tack. He sought to offend them.Well...
DARTMOUTH MASS. Not Your Average Joe’s, a casual dining chain known for its made-from-scratch cuisine. —Scott Martin is the last chef standing at the 16-unit Martin, a chef at the company’s...
Restaurant chains have courted late-night diners for many years, but a slew of new marketing initiatives during the last few weeks show how increasingly eager they are to tap into that daypart to boost sales.Burger King extended its hours to 2 a.m...
MEMPHIS Tenn. Perkins & Marie Callender's Inc. has promoted several of its executives, the operator of franchisor of more than 600 family restaurants said Monday. Pete Pascuzzi, most recently senior vice president for corporate restaurant...
MILFORD Conn. Subway is trumpeting the weight-loss story of Jared Fogle again in a multimedia promotion commemorating his 10th anniversary of having shed 245 pounds on a diet of the chain’s sandwiches. Consumers can win a chance to appear...
