Execs: Vendors should bolster client profits, enhance guest relations
Execs: Vendors should bolster client profits, enhance guest relations
May 12, 2008
GRAPEVINE TEXAS —Technology companies are tackling integration of everything from Internet ordering and food safety management to employee training and support for menu labeling to help restaurant...
Games servers play
May 12, 2008
CHARLESTON S.C. Peter Pierce’s servers didn’t have to tell him last year that his preshift lineups had grown stale. The manager of Slightly North of Broad — or SNOB — said their blank expressions told the whole story. “You’d see that glaze...
Execs: remembering human element key to successful technology rollouts
Execs: remembering human element key to successful technology rollouts
May 12, 2008
GRAPEVINE TEXAS —Even as information systems make deeper inroads into the restaurant landscape, the human element continues to be a key driver behind how and where hardware and software are applied...
Chef goes ‘whole hog’ over sanitation
May 12, 2008
The standard tools of food safety — thermometers and bleach buckets — are always within reach in the Charleston, S.C., kitchen of High Cotton, a sister concept of SNOB. But executive chef Anthony Gray says proper sanitation begins at the farms...
NYC’s law forcing on-menu calorie disclosure impels compliance plans
May 12, 2008
NEW YORK —As this city’s long-contested regulation took effect May 5 requiring the on-menu posting of calorie counts for every food and drink item at local branches of chains with 15 or more units, many operators still were grappling...
Budget-wary travelers’ summer plans concern U.S. dining destinations
Budget-wary travelers’ summer plans concern U.S. dining destinations
May 12, 2008
Most Americans will still take their hard-earned summer vacations and dine recreationally this year, albeit more frugally because of the troubled economy, tourism and hospitality analysts predict.However, many travelers are not expected to venture...
Hortons lands in more than a Timbit of controversy
May 09, 2008
LONDON Ontario A Tim Hortons franchisee has reinstated an employee who was fired for giving a free doughnut hole to a restless child. Nicole Lilliman, a single mother of four, was terminated after she was seen giving one of the 16-cent...
Internal dispute roils the CIA
May 09, 2008
HYDE PARK N.Y. The administration and faculty of the Culinary Institute of America are locked in a heated dispute over internal policy issues that has spilled out into the consumer media. Last month the CIA's teachers' union passed a...
Noodles & Company to open 19 Texas units
May 08, 2008
BROOMFIELD Colo. Noodles & Company, the fast-casual restaurant chain with more than 170 units in 16 states, has announced plans to re-enter the Texas market through a deal with a franchisee group. Pasta Per Trio, which owns and operates 11...
BK vows ‘appropriate action’ for exec’s online postings
May 07, 2008
MIAMI Burger King Corp. said “appropriate disciplinary action will be taken” after it completes an investigation into an executive’s online criticism under assumed names of a farm workers’ advocacy group currently at odds with the chain. ...
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