Hungry customers hate being put on hold. But restaurant operators hate it even more when a frustrated caller hangs up and takes their business elsewhere. To solve the problem, Wingstop, a fast-casual chicken wing franchise with a heavy...
SAN ANTONIO Texas Just ahead of Steak n Shake Co.’s annual shareholder meeting next month, activist investor Sardar Biglari called for the ouster of leadership at the 491-unit Steak n Shake brand and urged shareholders to elect him and a colleague...
MINNEAPOLIS Famous Dave’s of America Inc., the casual ribs chain based here, has promoted Christopher O’Donnell to chief operating officer and Joleen Flory-Lundgren to executive vice president, human resources and training. O’Donnell’s is...
Commodity prices will likely affect the bottom line for Popeyes Louisiana Kitchen franchisees in the coming year, but advance purchases of commodities, higher top-line sales and improvements in in-store efficiencies would “more than offset...
