Operations

Starbucks Odyssey launched on Dec. 8 to a small group of beta testers who will be able to collect NFTs to earn points for Starbucks experiences

Operators focus on a mix of execution and promotion to drive off-premises sales

77% of consumers in association survey expect to dine out or use takeout for gatherings

Three multi-brand operators recently discussed the key factors they consider when expanding their portfolio, including geography, unit economics and the brand’s leadership team.

Taco John’s is undergoing a brand makeover, expanding to new regions, and enticing fans with carnitas quesadillas and other fresh menu items

Uber agreed to the settlement with the city of Chicago: this is not the first time delivery apps have been accused of listing restaurants without consent