Operations

The new space will allow the chain to test new menu items, equipment, and technology as it targets 800-plus units in the next couple of years

Eight ways restaurants can enhance customer engagement while preserving the essence of personal interaction.

The eatertainment concept was founded in the United Kingdom in 2018 and opened its first domestic location in 2021. In November, it will open its 16th U.S. venue

Franchising company has identified about 30 restaurants to convert after Lakeland, Fla., location

Guest engagement and sentiment scores are up, while the chain’s recently launched loyalty program is exceeding expectations for frequency generation

Company appoints John Min to succeed E.J. Wunsch and promotes Mary Greenlee to ops position.

The Autocado and Augmented Makeline cobotic systems are now both live in actual restaurants after moving through the company’s stage-gate process

From GoTab’s new iOS payment capabilities to Ansa’s new branded digital tap-to-pay wallet, restaurant tech is finally catching up with the rest of retail