Announced in 2021, Taco Bell’s “redefined drive-thru” unit opened in Minnesota in June. Dubbed the “Taco Bell Defy,” the two-store restaurant features a four-lane drive-thru, digital check-in screens using QR codes for mobile orders, digital kiosks for walk-in guests, a vertical lift to send orders down to cars contact-free, and two-way video communication with restaurant staffers on the unit’s second floor. The unit is designed to reduce service times to less than two minutes, which will surpass the chain’s average of less than four minutes. Officials say the Defy features could show up in future Taco Bell units across the U.S., and franchisee Border Foods is planning retrofits to neighboring restaurants before a “Defy 2.0” is developed.