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Shake Shack’s bump in the road, CEO shake ups, and the future of dynamic pricing

Plus, an interview with Chicken Salad Chick’s CEO Scott Deviney

 

This week on Extra Serving, a podcast from Nation’s Restaurant News, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the recent Prosper Forum in Amelia Island, Fla., plus the several CEO changes across the restaurant industry. They also cover Shake Shack’s store closures, whether the better-burger trend has hit a bump in the road, and how Subway is clawing back from the $5 Footlong deal.

For this week’s extra serving, senior editor Joanna Fantozzi joins to share her thoughts on dynamic pricing and whether it has a future in the restaurant space.

Fantozzi also shares a recent interview with Scott Deviney, CEO of Chicken Salad Chick, an Atlanta-based fast-casual chain. They chat about how and why he got into the brand, and how they’re able to keep the brand targeted to women while also appealing to more men over time. Deviney also discussed the benefits and challenges of being a “category of one,” and updated NRN on development goals. Finally, he gave an update on the brand’s Piece of Cake acquisition and how they’re implementing dessert on their menu.

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