Shake Shack’s same-store sales surpassed pre-pandemic levels in the fourth quarter of 2021 as a suburban sales gained momentum. The turnaround comes despite the fact that the New York City-based fast-casual burger chain continues to see sales lag in its hometown, where it has nearly 30 of its more than 240 domestic locations — traditionally some of its highest-volume restaurants — and where sales remain down by more than 20%.
“The fact that we’re 9% comping over ’19 in the suburban Shacks and [are] overall positive for the company in Q4, considering the drag that our deep, high-volume urban Shacks continue to have in the company, I think it’s incredible… and that points to what the world can look like post-COVID, someday,” CEO Randy Garutti said.