NRN surveyed over 400 restaurant operators for our latest market leader report. Discover how these industry leaders are leveraging data to shape their strategies and drive success.
CHARLOTTE N.C. Compass Group North America has appointed Amy Knepp senior vice president of its strategic alliance group, with responsibility for retaining the contract feeder’s top 800 accounts. The appointment is effective Sept. 1. Knepp...
CHICAGO —Restaurant employers could face public relations disasters if their economically driven decisions to close stores and lay off employees are perceived as a retreat from diversity, said...
Gregg Ward, founder and president of San Diego-based Orlando-Ward & Associates Inc., has been involved in diversity training for some 20 years. His firm uses live theatre in training programs for companies such as IHOP, where...
NATIONAL HARBOR MD. —The financial belts on hospitality training departments are being cinched even tighter in today’s challenging economy, according to an informal poll of attendees at the Council...
What should be any restaurant owners’ nightmare turned into a surprise marketing strategy for Chop’t founders Tony Shure and Colin McCabe. On the very first day they opened their specialty salad restaurant in Manhattan in January 2001, the...
Before joining the Southern quick-service chain Chick-fil-A a little more than nine years ago, Shona Jonson had parlayed an early culinary interest into a career not as common as many imagined by those who wish to cook for a livelihood. Growing up...
Jasper’s Restaurant, the upper-end casual-dining sibling to chef Kent Rathbun’s upscale Abacus in Dallas, is building a unit in San Antonio, taking its “gourmet backyard cuisine” to a fourth Texas market since debuting the concept five years ago...
When the R&D team at 48-unit Garlic Jim’s Famous Gourmet Pizza rolls out a new product, chief executive Dwayne Northrop immediately wants to know if it’ll make money. But that general rule was bent a bit last year when the Everett, Wash.-based...
LOS ANGELES —Don’t ask Dick Portillo to open any more of his fast-casual Portillo’s hot dog restaurants in Southern California—at least not any time soon. When the Chicago-based operator...
