Consumer Picks 2013: Casual-Dining rankings

Mar 26, 2013

The following rankings cover the 38 Casual-Dining chains in the 2013 Consumer Picks survey. Overall Scores represent the percent of respondents who said a chain was “excellent” or “good” in all attributes, which are then weighted by the importance determined by the survey respondents, and averaged. Likely to Return is not used to calculate Overall Score, and reflects the percent of respondents who said they “definitely” or “probably” will visit the chain again. Click through each chain to see all attribute scores. Return to Consumer Picks >>

Rank	Chain	Overall Score
1	The Cheesecake Factory	75.30%
2	Bonefish Grill	74.80%
3	P.F. Chang's	73.70%
4	The Melting Pot	73.20%
5	Carrabba's Italian Grill	72.20%
5	Buca di Beppo	72.20%
7	LongHorn Steakhouse	71.10%
8	Cheddar's	69.90%
9	Outback Steakhouse	69.60%
10	Olive Garden	69.40%
10	Mellow Mushroom Pizza Bakers	69.40%
12	Red Lobster	69.30%
13	Johnny Carino's Italian/Carino's Italian Grill	67.50%
14	Famous Dave's	67.20%
15	Texas Roadhouse	67.10%
16	Red Robin Gourmet Burgers & Spirits	66.80%
17	Romano's Macaroni Grill	66.60%
18	Smokey Bones Barbeque & Grill	65.80%
19	California Pizza Kitchen	65.10%
20	BJ's Restaurant & Brewhouse	64.90%
21	Lone Star Steakhouse	64.80%
22	Mimi's Cafe	63.70%
23	T.G.I. Friday's	63.50%
24	Joe's Crab Shack	62.90%
25	Logan's Roadhouse	62.30%
26	O'Charley's	62.00%
27	Hard Rock Cafe	61.10%
28	Applebee's Neighborhood Grill & Bar	59.60%
29	Old Chicago	59.50%
30	Ninety Nine Restaurant & Pub	58.90%
31	On the Border Mexican Grill & Cantina	58.70%
32	Buffalo Wild Wings Grill & Bar	58.60%
33	Uno Chicago Grill/Pizzeria Uno	57.80%
34	Chili's Grill & Bar	57.60%
35	Ruby Tuesday	57.40%
36	Chevys Fresh Mex	56.70%
37	Hooters	56.20%
38	Sonny's Real Pit Bar-B-Q	50.40%

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