Measuring factors like timeliness, cleanliness and value, Nation’s Restaurant News’ initial Happy Customer Index showcases top performers at established and emerging fast casuals.
The Happy Customer Index leverages proprietary data from Merchant Centric to understand which brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is pulled from...
The Happy Customer Index leverages proprietary data from Merchant Centric to understand which restaurant brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is...
The Brazilian steakhouse’s CEO Barry McGowan shares how that restaurant chain maintains a healthy pipeline while avoiding staffing issues and exorbitant price increases
Karaage refers to a Japanese cooking technique in which a protein is lightly coated with flour and deep-fried. It’s most often applied to chicken, but it differs from conventional American fried chicken in the flavor profile of its marinade, its...
A new report shows that McDonald’s received 37% of responses from Gen Alpha parents when asked if their kids had a favorite restaurant, more than triple the next brand.
Way back in 2017, an Australian millionaire suggested that young adults, specifically millennials, tend to spend money on immediate pleasures such as avocado toast instead of building long-term wealth through real estate or savings...
