KFC’s sharpened focus on attracting younger and more diverse customers through boneless, portable innovations is paying off, according to the restaurant’s CMO Nick Chavez.
Chick-fil-A is building more awareness about its Shared Table program, which connects restaurant operators to local nonprofits for excess food donations.
A QSR loyalty program offers brands a range of benefits, however without one, restaurants’ have limited opportunities to engage with their customers.
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This year’s ranking of limited-service chicken restaurants holds a few surprises: A swap in the No.2 spot, and a struggling chain hanging on to its position...