During a presentation at Bernstein’s 39th annual Strategic Decisions Conference, Yum Brands CEO David Gibbs reiterated time and again how his company’s massive global scale creates a significant advantage. One of those advantages comes...
As James Beard Awards approach, a cloud of scandal hangs over the festivities as one of the nominees has been disqualified, others are under investigation for ethics violations, some judges have quit in protest, and some members of the food...
There’s a reason nearly every brand is trying to figure out Gen Z consumers’ sweet spot right now. The demographic makes up nearly 70 million Americans, or about 20% of the U.S. population, and has amassed $360 billion in disposable income...
Panda Express announced Tuesday the launch of its first points-based national rewards program. Like many other rewards programs in the “loyalty 3.0” era, Panda Rewards offers personalized rewards and “surprise and delight” prizes as guests spend...
Consumers started trading down at the end of 2022 in response to higher menu pricing. Now, they’re taking things up a notch – more aggressively seeking deals and discounts to use restaurants...
On First Bite, we've talked a lot about last week's National Restaurant Association Show: the new technology we saw, the plant-based menu items, the buzz about labor. But what we haven't talked about much yet are the audience of the show itself...
Panera Brands announced that José Alberto Dueñas will be the company’s CEO, effective July 1, as the company prepares for its IPO. Dueñas is currently the president and CEO of Einstein Bros. Bagels, which merged with Panera Bread, along with...
Labor is on everyone’s minds in the restaurant industry. The decrease in available workers has left the restaurant industry desperate for more workers. Some have turned to robots or AI to ease labor pressures while others have raised hourly wages...
