Although much of the restaurant technology chatter is around operations and digital hospitality, the culinary side of restaurant tech deserves an upgrade too. Imagine chefs being able to upload the exact preparation for a popular dish at their...
After an intentionally quiet 2020, Jersey Mike’s restarted its marketing engine in 2021 with the return of its signature Month of Giving, a campaign that takes place each March to raise money for local charities. In 2022, the company signed on as...
The biggest narrative from the Texas Roadhouse earnings call was traffic. Texas Roadhouse continues to generate positive traffic, despite many of its peers reporting negative trends. In Q4, traffic was up 1.1% for the chain, including a...
The biggest trend throughout the most recent quarter has been the trade down throughout the restaurant industry. Though same-store sales continue to trend positive across the board — likely thanks to ever-increasing menu prices — traffic has...
Up until now, AI implementation in restaurants has mostly referred to robot automation like drive-thru and phonebank AI. But the next generation of artificial intelligence that undoubtedly has the whole world buzzing is generative AI. And while...
Earlier this week, Alicia Kelso wrote about relentless inflation impacting both consumers and operators. Data released by the U.S. Commerce Department on Wednesday, however, shows that consumers are more resilient than perhaps anyone would...
A new concept opened yesterday on Third Avenue in New York City’s Upper East Side. It includes subtle Chick-fil-A branding, but it won’t be serving the chain’s signature chicken sandwiches. In fact, it won’t be selling anything at all...
For the past few quarters now, Krispy Kreme has been talking about its pivot to an omnichannel strategy: shifting its focus from doughnut shops to hubs, spokes, and doors, where customers can access their favorite doughnuts in places...
