Jamba Juice store managers in Hawaii love the flexibility of their schedules, says Dean McPhail, chief executive and owner of JJC Hawaii LLC, the smoothie chain’s Honolulu-based franchisee. That got McPhail thinking: Wouldn’t the employees in his...
Back in the Dark Ages—by that I mean the 1980s—marketers were agog over the potential to expand their range of consumer targeting through the use of that new medium called the facsimile machine.Restaurants could fax promotional offers and their...
When Denny’s was developing its new Allnighter menu, consumers were not just invited into the chain’s test kitchen to help the culinary team develop late-night dishes, they were brought in under the cloak of darkness. “We did it...
CARROLLTON Texas Carlson Restaurants Worldwide Inc. has appointed Craig Cunningham to the newly created position of vice president of brand marketing for T.G.I. Friday’s USA. He will report to Andrew Jordan, Friday's senior vice president...
ORLANDO Fla. Acknowledging that the casual-dining market has softened more than it anticipated, Darden Restaurants Inc. said Wednesday that its casual-dining brands are adjusting in the short term by couponing, tweaking prices and marketing more...
SALT LAKE CITY The Slaymaker Group, a franchisee of T.G.I. Friday’s and parent of the Winger’s Grill & Bar chicken-wing concept, has named Scott Slaymaker chief executive as part of a management realignment. The changes follow the death in late...
When Joshua Richman joined the six-unit Happi House fast-casual chain as president and chief executive in March, his instructions from the board were to grow the brand. After a 12-year lull in franchising, the San Jose, Calif...
PLANO TEXAS Bennigan’s and Steak and Ale brands, franchisees of Bennigan’s Grill & Tavern had met with executives to discuss the state of the company. —About 90 days before Metromedia...