MINNEAPOLIS Caribou Coffee Co. Inc., the coffeehouse segment’s No. 2 operator, has hired operations and human resources veteran Roz Mallet as its new president and chief operating officer. —
Mallet moves to Caribou from La Madeleine French Bakery, Café and Bistro, the Dallas-based fast-casual chain where she was chief operating officer. At Caribou, she assumes the presidency from Michael Coles, who remains the public company’s chairman and chief executive. —
The COO post is a new one for the 464-unit coffeehouse chain, which includes only 24 Caribou outlets that are licensed to other operators. The Minneapolis-based brand trades in 18 states and the District of Columbia. —
Mallet previously was the human resources chief of Carlson Cos., parent of T.G.I. Friday’s, and head of human resources at Applebee’s. —