Pay matters, says Sunitha Ramaiah, owner of Bombay Talkie, a sleek New York City restaurant that serves contemporary Indian food. Now in its third year, Bombay Talkie has retained about 85 percent of its original two-dozen employees. Ramaiah...
There’s much more to building sales than merely training servers to “suggestively sell.”Spotless operations and great service are but two examples that come to mind. Yet many operators overlook both the obvious and hidden daily opportunities they...
LOUISVILLE KY. —If double-digit increases in same-store sales are any indication, 59-unit Tumble-weed Southwest Grill is finding success in its new twist on relationship building: chief executive...